PureVPN

PureVPN website
  • VPN provider: PureVPN
  • HQ location: Hong Kong
  • Log-policy: No Logs (tested)
  • Pricing: 3,33$ / month
  • Customer Support: Chat & email
  • Refund-guarantee: 31 days
  • Official website: PureVPN.com

PureVPN logoFounded in 2006 in Hong Kong, PureVPN has since provided reliable encryption and a globally extensive server network spiced with the most advanced technology on the market. PureVPN is particularly well-suited for viewing Netflix regardless of regional blockages.

Pricing and products

PureVPN offers its customers shorter than average contracts. The shortest is a 7-day trial period that costs just $ 0.99. If you are satisfied with the service, you can renew your subscription for EUR 5.82 per month.

If you want the PureVPN service for only one month, the price will be 9.60 euros. Half-year subscription pays for EUR 6.99 per month.

Orders include the longest money back guarantee on the market: 31 days. Therefore, if during that time you find yourself, for one reason or another, dissatisfied with the service you have ordered, you will be refunded the price you paid.

You can choose the most common credit cards, PayPal and other options. You can also choose to pay with Bitcoins, which is important for a customer who protects their anonymity.

Important properties

PureVPN was founded in 2006 and launched its first commercial service in 2007. Since then, PureVPN has garnered encouragement as a trusted service provider that has also received rave reviews from critics such as Mashable, CNET and The New York Times. All PureVPN services include the same features. The list of features can be clearly found on the website

  • Multiple security protocols
  • Simultaneous connection of 10 devices
  • Secure Wi-Fi connection
  • IP-leakage protection
  • Complete anonymity
  • Invisibility from the ISP’s point of view
  • Kill Switch
  • Unlimited server switching
  • Unlimited data transfer


Noticing that PureVPN offers compelling features such as a kill switch, unlimited data transfer and server switching, and IP leakage protection, we were very pleased. Connecting ten devices at the same time is also an excellent feature, as it allows the user to protect all their devices.

However, the claim of anonymous IP aroused skepticism in us. As we have recited in our other writings, no service provider can make their user completely anonymous. This argument also raises doubts as to the veracity of the other features.

PureVPN’s server network is one of the largest on the market: 2,000 servers sprinkled in 181 locations on all continents, including Oceania, Africa and Central America.

Add-ons

In addition to the basic features, PureVPN offers additional features for a fee. The price of additional features varies from 0.99 euros to 2.99 euros per month.

Unique IP VPN

Individual IP is not terribly useful in maximizing security or anonymity. This is because even if the IP address is private to the user, all of the user’s network behavior can be traced by PureVPN. However, there are many other joys to having a unique IP address, such as:

Faster streaming

Safer use of online banking
Increasing the security of your blogs
And much more, which can be found on the website.

NAT firewall

According to PureVPN, a NAT firewall protects its user e.g. blocking unsolicited connections, incoming data, exploiters, malicious data packets, and other nasty things.

DDoS Protection

DDoS security brings an extra layer of protection to the PureVPN service. Security hides the user’s IP address and filters data entering the user’s device through anti-DDoS servers.

Of course, this add-on is very suitable for those who are concerned about their safety, but it is also suitable for players or streaming enthusiasts, for example.

properties

Security and privacy

The safety side is well treated with PureVPN. Although there have been concerned comments about anonymous browsing (we have sidelined this before), the security features on paper are very convincing:

  • Data is hidden from third parties
  • 256-bit encryption
  • Multiple protocols
  • OpenVPN
  • Automatic protocol selection
  • Wi-Fi security

The range of protocols offered by PureVPN is wide. Options include e.g. OpenVPN, L2TP / IPSec, PPTP, SSTP and IKEv2. Our recommendation is OpenVPN, as its 256-bit AES encryption and SHA-1 authentication put it above other options in terms of security.

All of the above add-ons are also capable of enhancing the security and anonymity of a user’s PureVPN account.

A few more words about customer logs. PureVPN does not keep activity logs, but it does keep session logs. The company justifies logging by saying that they are used to tracking session durations, bandwidths used, logon attempts to servers (for security and troubleshooting reasons), and user clicks in the software (to examine the popularity of certain features).

Website and customer support

Navigating the site has been made easy. All technical information, which may be difficult for a beginner to understand, is divided into appropriate pieces around the site for easy reading.

The regularly updated blog on PureVPN is also definitely worth a visit. It provides interesting articles on cybersecurity as well as changes in the industry.

Customer support

Clicking on the support link on the website opens a mammoth database for both current and potential customers.

Users can either type their concerns in the search box or try to find the answer in the guides provided by the company itself or on the FAQ page.

If you need to find an immediate answer to the problem with the help of staff, you can contact PureVPN by asking via 24/7 live chat, by sending an email to enquiry@purevpn.com or by sending a message using the form found on the website.

We decided to test the live chat in a critical mind, so we asked them about customer log methods. In connection with the inquiry, the customer will be asked for a name, e-mail address and the question itself.

How to use PureVPN

Registration begins on the pricing page. From the page, select the desired service and the desired payment method. The service provider will then ask for your name, email address and payment details.

At the end of the registration, two messages will arrive in the email. One contains subscription information and the other tips on using a VPN.

Installation

Installing PureVPN is simple. It is handled by going to the website of the service and logging in to the Member Area with the information that came with the email.

After logging in, press the Download button in the upper right corner, followed by selecting the desired platform. Once selected, the installation can be started.

The installation takes a few minutes and there is nothing extra. After installation, the program can be opened immediately.

Once the program opens, you can log in to the service with the login information that came with your email.

All devices and platforms supported