NordVPN

  • VPN provider: NordVPN
  • HQ location: Panama
  • Log-policy: No Logs (tested)
  • Pricing: 3,49$ / month
  • Customer Support: 24/7 Live chat
  • Refund-guarantee: 30 days
  • Official website: NordVPN.com

NordVPN logoNordVPN is a respected Panamanian service provider that provides iron-tight protection without customer logs. NordVPN’s server network is one of the most comprehensive on the market: almost 5,500 servers in more than 60 countries. On the other hand, there are no servers in Africa except South Africa. The service allows 6 devices to be connected at the same time and allows P2P download via Romanian, Russian, Swedish, Latvian, Dutch, Canadian and Luxembourgish servers. The service can also be utilized via the Tor network or servers for faster connections, especially for streaming.

Pricing and products

NordVPN offers four different products in its range, the only difference being the price. A normal monthly order costs € 10.63, which is slightly above the market average price. The price decreases quickly by extending the subscription: a 1-year subscription costs 6.22 euros per month, a 2-year subscription 4.44 euros per month and a 3-year subscription 3.10 euros per month. Each product comes with a 30-day warranty, so those interested in the service can try it first without any worries.

NordVPN will refund the money without any problems during the warranty period, if that is the case. However, it is not a good idea to ask for a warranty orally, but give NordVPN’s technical team the opportunity to rectify the problem before returning the product. We will tell you more about customer service below.

Like many service providers today, NordVPN provides benefits to customers who bring their friends as customers.

Security & Privacy

Panama’s privacy laws are loose, which is quite common knowledge today. The law is also enforced in relatively “relaxed” ways. Companies do not have to keep their customer data mandatory in Panama, which means that NordVPN does not keep customer logs either. As a result, NordVPN’s customers can live without worries, except for those who may perform acts that may be of interest to independent intelligence services. Additional security over the VPN can be brought by using the Tor network or obfsproxy, which perfectly bypasses e.g. the cause of the ISP.

Security measures use AES 256, RSA 2048 and SHA-2 encryption technologies. The firewall that protects NordVPN’s servers and the various ports used for SSH connections ensure that the customer is in really good hands. Future updates will also include a faster IKEv2 VPN, which, however, will not take the title of the fastest VPN from OpenVPN.

Website

NordVPN’s pages are stylish, functional and easy to use. Different sections of the page, such as pricing, features, and servers, can be found conveniently and quickly.

The footnote contains links to weekly updated social media accounts, more help links, and the ability to switch languages ​​between 13 different options.

A blog kept on the site is also worth a visit. It provides information on upgrades and the VPN industry in general, as well as nice tips for the VPN user.

Customer Support

The website has a comprehensive FAQ section with instructions and solutions to any questions you may have when researching the website. The section also contains system- and device-independent service installation instructions.

Customer service usually responds to inquiries within minutes. The polite responses received in both live chat and email exude professionalism, which is great specifically from the customer’s perspective.

We also received information from customer service that more updates are coming for both iOS and Windows applications in the near future.

How to use NordVPN?

Registering as a customer

Registration goes in a flash. You can choose any of the most common credit cards, PayPal or Bitcoins, as your payment method. Next, you will be directed to a download page where simple, pictorial instructions will guide you forward.

NordVPN for Windows

The program that NordVPN made for Windows works like a dream. It is sleek and easy to use, you can connect to servers via a country or a single node just by pressing the connect button after selecting the server. In the future, it would also be nice to see nodes broken down by their geographical location, as this would give users a better understanding of the meaning of geographical location.

The Settings section contains essential settings such as auto-connect, kill switch, IP leakage protection, and the ability to switch between UDP and TCP protocols.

In the Server section, you can conveniently examine server availability and capacity statistics, which are useful when searching for the fastest server. The section also features Anti DDoS, Tor and Smart TV streaming servers conveniently broken down for fast connection.

Other platforms
NordVPN is compatible with the most common platforms such as OS X, iOS, Linux and Android. NordVPN also works flawlessly with DD-WRT, Asus, Tomato routers and the pfSense firewall.

Performance test

Strong encryption and security methods often understandably slow down connection speeds. This was also the case for NordVPN. On the other hand, when testing speeds in streaming and web browsing, there was little apparent slowdown. Speeds averaged around 5mb / s on British and Dutch servers, while connection speeds on U.S. servers averaged close to 2mb / s due to geographic distance.

These speeds may seem startlingly low at first, but keep in mind that there are dedicated servers for streaming, for example. The speeds we have mentioned are also not a problem for those who are mainly looking for solutions to the need for security.

The latest tests run for NordVPN have found IPv6 leaks. WebRTC still remains a small puzzle.

The application is also effortless to vary from server to server; for example, connecting via Tori is seamless.